FAQS
We want to ensure an easy and intuitive shopping experience, guaranteeing your satisfaction with our services.
General
What is 2Link?
2Link is an erotic store specializing in the sale of products with seductive and sexual purposes.
Is there a physical store?
No, our store is online only.
Is my order identified?
No. We promise full disclosure to our customers.
Online Ordering and Shipping
I put the wrong address. What should I do?
Please be careful when entering your delivery address. 2Link is not responsible for orders sent to the incorrect delivery address provided by the customer.
I did not receive confirmation of my order. What should I do?
Sending order confirmation can sometimes take up to 24 hours. If you have not received your order confirmation email after 24 hours, please contact us via our contact page.
I received wrong items in my order. What should I do?
Please click here within 48 hours of receiving your order so we can resolve your issue. Please include your order number along with a photo of the incorrect item you received.
Payment methods
What payment methods do you accept?
We accept online payments through Visa, MasterCard and PayPal. If you are an international customer, we also accept local payment providers. You will see this list when you visit our checkout page.
Why was I charged twice?
You will only be charged for what you purchased. If you see duplicate charges, please wait a few days for the issue to be resolved automatically. However, if the situation persists and you are sure you have only placed one order, please contact us via our contact page with a screenshot of the double charge.